-To enable us investigating errors or problems you should provide us
-with more information.
-
-Helpful would be: (we don't need all, provide as much as possible)
+To enable us to investigate errors or problems you should provide us
+with the following information (or as much of it as possible):
* the IP,
* the Time (including timezone),
* the Adresses you sent from and to,
* maybe some more things that could be related with that problem.
-We maintain a system with more than 150000 subscribers which gets
-and sends a lot more than 1000000 Mails a day, without that
-information we have no chance to find out what went wrong.
+We maintain a system with more than 150,000 subscribers which receives
+and sends more than 1,000,000 mails a day. Without the information
+above we have little chance of finding out what went wrong.