scripts/service

   1 #!/usr/bin/perl
   2 # $Id: service.in,v 1.118 2005/10/19 01:22:14 don Exp $
   3 #
   4 # Usage: service <code>.nn
   5 # Temps:  incoming/P<code>.nn
   6
   7 use warnings;
   8 use strict;
   9
  10
  11 use Debbugs::Config qw(:globals :config);
  12
  13 use File::Copy;
  14 use MIME::Parser;
  15
  16 use Params::Validate qw(:types validate_with);
  17
  18 use Debbugs::Common qw(:util :quit :misc :lock);
  19
  20 use Debbugs::Status qw(:read :status :write :versions :hook);
  21
  22 use Debbugs::MIME qw(decode_rfc1522 encode_rfc1522);
  23 use Debbugs::Mail qw(send_mail_message);
  24 use Debbugs::User;
  25 use Debbugs::Recipients qw(:all);
  26 use HTML::Entities qw(encode_entities);
  27 use Debbugs::Versions::Dpkg;
  28
  29 use Debbugs::Status qw(splitpackages);
  30
  31 use Debbugs::CGI qw(html_escape);
  32 use Debbugs::Control qw(:all);
  33 use Debbugs::Log qw(:misc);
  34 use Debbugs::Text qw(:templates);
  35
  36 use Scalar::Util qw(looks_like_number);
  37
  38 use Mail::RFC822::Address;
  39
  40 chdir($config{spool_dir}) or
  41      die "Unable to chdir to spool_dir '$config{spool_dir}': $!";
  42
  43 my $debug = 0;
  44 umask(002);
  45
  46 my ($nn,$control) = $ARGV[0] =~ m/^(([RC])\.\d+)$/;
  47 if (not defined $control or not defined $nn) {
  48      die "Bad argument to service.in";
  49 }
  50 if (!rename("incoming/G$nn","incoming/P$nn")) {
  51     defined $! and $! =~ m/no such file or directory/i and exit 0;
  52     die "Failed to rename incoming/G$nn to incoming/P$nn: $!";
  53 }
  54
  55 my $log_fh = IO::File->new("incoming/P$nn",'r') or
  56      die "Unable to open incoming/P$nn for reading: $!";
  57 my @log=<$log_fh>;
  58 my @msg=@log;
  59 close($log_fh);
  60
  61 chomp @msg;
  62
  63 print "###\n",join("##\n",@msg),"\n###\n" if $debug;
  64
  65 # Bug numbers to send e-mail to, hash so that we don't send to the
  66 # same bug twice.
  67 my (%bug_affected);
  68
  69 my (@headerlines,@bodylines);
  70
  71 my $parse_output = Debbugs::MIME::parse(join('',@log));
  72 @headerlines = @{$parse_output->{header}};
  73 @bodylines = @{$parse_output->{body}};
  74
  75 my %header;
  76 for (@headerlines) {
  77     $_ = decode_rfc1522($_);
  78     s/\n\s/ /g;
  79     print ">$_<\n" if $debug;
  80     if (s/^(\S+):\s*//) {
  81         my $v = lc $1;
  82         print ">$v=$_<\n" if $debug;
  83         $header{$v} = $_;
  84     } else {
  85         print "!>$_<\n" if $debug;
  86     }
  87 }
  88 $header{'message-id'} ||= '';
  89 $header{subject} ||= '';
  90
  91 grep(s/\s+$//,@bodylines);
  92
  93 print "***\n",join("\n",@bodylines),"\n***\n" if $debug;
  94
  95 if (defined $header{'resent-from'} && !defined $header{'from'}) {
  96     $header{'from'} = $header{'resent-from'};
  97 }
  98
  99 defined($header{'from'}) || die "no From header";
 100
 101 delete $header{'reply-to'}
 102         if ( defined($header{'reply-to'}) && $header{'reply-to'} =~ m/^\s*$/ );
 103
 104 my $replyto;
 105 if ( defined($header{'reply-to'}) && $header{'reply-to'} ne "" ) {
 106     $replyto = $header{'reply-to'};
 107 } else {
 108     $replyto = $header{'from'};
 109 }
 110
 111 # This is an error counter which should be incremented every time there is an error.
 112 my $errors = 0;
 113 my $controlrequestaddr= ($control ? 'control' : 'request').'@'.$config{email_domain};
 114 my $transcript_scalar = '';
 115 my $transcript = IO::Scalar->new(\$transcript_scalar) or
 116      die "Unable to create new IO::Scalar";
 117 print {$transcript} "Processing commands for $controlrequestaddr:\n\n";
 118
 119 # debug level
 120 my $dl = 0;
 121 my $state= 'idle';
 122 my $lowstate= 'idle';
 123 my $mergelowstate= 'idle';
 124 my $midix=0;
 125
 126 my $user = $replyto;
 127 $user =~ s/,.*//;
 128 $user =~ s/^.*<(.*)>.*$/$1/;
 129 $user =~ s/[(].*[)]//;
 130 $user =~ s/^\s*(\S+)\s+.*$/$1/;
 131 $user = "" unless (Debbugs::User::is_valid_user($user));
 132 my $indicated_user = 0;
 133
 134 my $quickabort = 0;
 135
 136
 137 if (@gExcludeFromControl and grep {$replyto =~ m/\Q$_\E/} @gExcludeFromControl) {
 138         print {$transcript} fill_template('mail/excluded_from_control');
 139         $quickabort = 1;
 140 }
 141
 142 my %limit_pkgs = ();
 143 my %clonebugs = ();
 144 my %bcc = ();
 145
 146
 147 my @bcc;
 148 sub addbcc {
 149     push @bcc, $_[0] unless grep { $_ eq $_[0] } @bcc;
 150 }
 151
 152 our $data;
 153 our $message;
 154 our $extramessage;
 155 our $ref;
 156
 157 our $mismatch;
 158 our $action;
 159
 160
 161 # recipients of mail
 162 my %recipients;
 163 # affected_packages
 164 my %affected_packages;
 165 my $ok = 0;
 166 my $unknowns = 0;
 167 my $procline=0;
 168 for ($procline=0; $procline<=$#bodylines; $procline++) {
 169     my $noriginator;
 170     my $newsubmitter;
 171     my $oldsubmitter;
 172     my $newowner;
 173     $state eq 'idle' || print "state: $state ?\n";
 174     $lowstate eq 'idle' || print "lowstate: $lowstate ?\n";
 175     $mergelowstate eq 'idle' || print "mergelowstate: $mergelowstate ?\n";
 176     if ($quickabort) {
 177          print {$transcript} "Stopping processing here.\n\n";
 178          last;
 179     }
 180     $_= $bodylines[$procline]; s/\s+$//;
 181     # Remove BOM markers from UTF-8 strings
 182     # Fixes #488554
 183     s/\xef\xbb\xbf//g;
 184     next unless m/\S/;
 185     print {$transcript} "> $_\n";
 186     next if m/^\s*\#/;
 187     $action= '';
 188     if (m/^stop\s*$/i || m/^quit\s*$/i || m/^--\s*$/ || m/^thank(?:s|\s*you)?\s*$/i || m/^kthxbye\s*$/i) {
 189         print {$transcript} "Stopping processing here.\n\n";
 190         last;
 191     } elsif (m/^debug\s+(\d+)$/i && $1 >= 0 && $1 <= 1000) {
 192         $dl= $1+0;
 193         print {$transcript} "Debug level $dl.\n\n";
 194     } elsif (m/^(send|get)\s+\#?(\d{2,})$/i) {
 195         $ref= $2+0;
 196         &sendlynxdoc("bugreport.cgi?bug=$ref","logs for $gBug#$ref");
 197     } elsif (m/^send-detail\s+\#?(\d{2,})$/i) {
 198         $ref= $1+0;
 199         &sendlynxdoc("bugreport.cgi?bug=$ref&boring=yes",
 200                      "detailed logs for $gBug#$ref");
 201     } elsif (m/^index(\s+full)?$/i) {
 202         print {$transcript} "This BTS function is currently disabled, sorry.\n\n";
 203         $errors++;
 204         $ok++; # well, it's not really ok, but it fixes #81224 :)
 205     } elsif (m/^index-summary\s+by-package$/i) {
 206         print {$transcript} "This BTS function is currently disabled, sorry.\n\n";
 207         $errors++;
 208         $ok++; # well, it's not really ok, but it fixes #81224 :)
 209     } elsif (m/^index-summary(\s+by-number)?$/i) {
 210         print {$transcript} "This BTS function is currently disabled, sorry.\n\n";
 211         $errors++;
 212         $ok++; # well, it's not really ok, but it fixes #81224 :)
 213     } elsif (m/^index(\s+|-)pack(age)?s?$/i) {
 214         &sendlynxdoc("pkgindex.cgi?indexon=pkg",'index of packages');
 215     } elsif (m/^index(\s+|-)maints?$/i) {
 216         &sendlynxdoc("pkgindex.cgi?indexon=maint",'index of maintainers');
 217     } elsif (m/^index(\s+|-)maint\s+(\S+)$/i) {
 218         my $maint = $2;
 219         &sendlynxdoc("pkgreport.cgi?maint=" . urlsanit($maint),
 220                      "$gBug list for maintainer \`$maint'");
 221         $ok++;
 222     } elsif (m/^index(\s+|-)pack(age)?s?\s+(\S.*\S)$/i) {
 223         my $package = $+;
 224         &sendlynxdoc("pkgreport.cgi?pkg=" . urlsanit($package),
 225                      "$gBug list for package $package");
 226         $ok++;
 227     } elsif (m/^send-unmatched(\s+this|\s+-?0)?$/i) {
 228         print {$transcript} "This BTS function is currently disabled, sorry.\n\n";
 229         $errors++;
 230         $ok++; # well, it's not really ok, but it fixes #81224 :)
 231     } elsif (m/^send-unmatched\s+(last|-1)$/i) {
 232         print {$transcript} "This BTS function is currently disabled, sorry.\n\n";
 233         $errors++;
 234         $ok++; # well, it's not really ok, but it fixes #81224 :)
 235     } elsif (m/^send-unmatched\s+(old|-2)$/i) {
 236         print {$transcript} "This BTS function is currently disabled, sorry.\n\n";
 237         $errors++;
 238         $ok++; # well, it's not really ok, but it fixes #81224 :)
 239     } elsif (m/^getinfo\s+([\w.-]+)$/i) {
 240         # the following is basically a Debian-specific kludge, but who cares
 241         my $req = $1;
 242         if ($req =~ /^maintainers$/i && -f "$gConfigDir/Maintainers") {
 243             &sendinfo("local", "$gConfigDir/Maintainers", "Maintainers file");
 244         } elsif ($req =~ /^override\.(\w+)\.([\w.-]+)$/i) {
 245             $req =~ s/.gz$//;
 246             &sendinfo("ftp.d.o", "$req", "override file for $2 part of $1 distribution");
 247         } elsif ($req =~ /^pseudo-packages\.(description|maintainers)$/i && -f "$gConfigDir/$req") {
 248             &sendinfo("local", "$gConfigDir/$req", "$req file");
 249         } else {
 250             print {$transcript} "Info file $req does not exist.\n\n";
 251         }
 252     } elsif (m/^help/i) {
 253         &sendhelp;
 254         print {$transcript} "\n";
 255         $ok++;
 256     } elsif (m/^refcard/i) {
 257         &sendtxthelp("bug-mailserver-refcard.txt","mail servers' reference card");
 258     } elsif (m/^subscribe/i) {
 259         print {$transcript} <<END;
 260 There is no $gProject $gBug mailing list.  If you wish to review bug reports
 261 please do so via http://$gWebDomain/ or ask this mail server
 262 to send them to you.
 263 soon: MAILINGLISTS_TEXT
 264 END
 265     } elsif (m/^unsubscribe/i) {
 266         print {$transcript} <<END;
 267 soon: UNSUBSCRIBE_TEXT
 268 soon: MAILINGLISTS_TEXT
 269 END
 270     } elsif (m/^user\s+(\S+)\s*$/i) {
 271         my $newuser = $1;
 272         if (Debbugs::User::is_valid_user($newuser)) {
 273             my $olduser = ($user ne "" ? " (was $user)" : "");
 274             print {$transcript} "Setting user to $newuser$olduser.\n";
 275             $user = $newuser;
 276             $indicated_user = 1;
 277         } else {
 278             print {$transcript} "Selected user id ($newuser) invalid, sorry\n";
 279             $errors++;
 280             $user = "";
 281             $indicated_user = 1;
 282         }
 283     } elsif (m/^usercategory\s+(\S+)(\s+\[hidden\])?\s*$/i) {
 284         $ok++;
 285         my $catname = $1;
 286         my $hidden = (defined $2 and $2 ne "");
 287
 288         my $prefix = "";
 289         my @cats;
 290         my $bad = 0;
 291         my $catsec = 0;
 292         if ($user eq "") {
 293             print {$transcript} "No valid user selected\n";
 294             $errors++;
 295             next;
 296         }
 297         if (not $indicated_user and defined $user) {
 298              print {$transcript} "User is $user\n";
 299              $indicated_user = 1;
 300         }
 301         my @ords = ();
 302         while (++$procline <= $#bodylines) {
 303             unless ($bodylines[$procline] =~ m/^\s*([*+])\s*(\S.*)$/) {
 304                 $procline--;
 305                 last;
 306             }
 307             print {$transcript} "> $bodylines[$procline]\n";
 308             next if $bad;
 309             my ($o, $txt) = ($1, $2);
 310             if ($#cats == -1 && $o eq "+") {
 311                 print {$transcript} "User defined category specification must start with a category name. Skipping.\n\n";
 312                 $errors++;
 313                 $bad = 1;
 314                 next;
 315             }
 316             if ($o eq "+") {
 317                 unless (ref($cats[-1]) eq "HASH") {
 318                     $cats[-1] = { "nam" => $cats[-1],
 319                                   "pri" => [], "ttl" => [] };
 320                 }
 321                 $catsec++;
 322                 my ($desc, $ord, $op);
 323                 if ($txt =~ m/^(.*\S)\s*\[((\d+):\s*)?\]\s*$/) {
 324                     $desc = $1; $ord = $3; $op = "";
 325                 } elsif ($txt =~ m/^(.*\S)\s*\[((\d+):\s*)?(\S+)\]\s*$/) {
 326                     $desc = $1; $ord = $3; $op = $4;
 327                 } elsif ($txt =~ m/^([^[\s]+)\s*$/) {
 328                     $desc = ""; $op = $1;
 329                 } else {
 330                     print {$transcript} "Unrecognised syntax for category section. Skipping.\n\n";
 331                     $errors++;
 332                     $bad = 1;
 333                     next;
 334                 }
 335                 $ord = 999 unless defined $ord;
 336
 337                 if ($op) {
 338                     push @{$cats[-1]->{"pri"}}, $prefix . $op;
 339                     push @{$cats[-1]->{"ttl"}}, $desc;
 340                     push @ords, "$ord $catsec";
 341                 } else {
 342                     $cats[-1]->{"def"} = $desc;
 343                     push @ords, "$ord DEF";
 344                     $catsec--;
 345                 }
 346                 @ords = sort {
 347                     my ($a1, $a2, $b1, $b2) = split / /, "$a $b";
 348                     ((looks_like_number($a1) and looks_like_number($a2))?$a1 <=> $b1:$a1 cmp $b1) ||
 349                     ((looks_like_number($a2) and looks_like_number($b2))?$a2 <=> $b2:$a2 cmp $b2);
 350                 } @ords;
 351                 $cats[-1]->{"ord"} = [map { m/^.* (\S+)/; $1 eq "DEF" ? $catsec + 1 : $1 } @ords];
 352             } elsif ($o eq "*") {
 353                 $catsec = 0;
 354                 my ($name);
 355                 if ($txt =~ m/^(.*\S)(\s*\[(\S+)\])\s*$/) {
 356                     $name = $1; $prefix = $3;
 357                 } else {
 358                     $name = $txt; $prefix = "";
 359                 }
 360                 push @cats, $name;
 361             }
 362         }
 363         # XXX: got @cats, now do something with it
 364         my $u = Debbugs::User::get_user($user);
 365         if (@cats) {
 366             print {$transcript} "Added usercategory $catname.\n\n";
 367             $u->{"categories"}->{$catname} = [ @cats ];
 368             if (not $hidden) {
 369                  push @{$u->{visible_cats}},$catname;
 370             }
 371         } else {
 372             print {$transcript} "Removed usercategory $catname.\n\n";
 373             delete $u->{"categories"}->{$catname};
 374             @{$u->{visible_cats}} = grep {$_ ne $catname} @{$u->{visible_cats}};
 375         }
 376         $u->write();
 377     } elsif (m/^usertags?\s+\#?(-?\d+)\s+(([=+-])\s*)?(\S.*)?$/i) {
 378         $ok++;
 379         $ref = $1;
 380         my $addsubcode = $3 || "+";
 381         my $tags = $4;
 382         if ($ref =~ m/^-\d+$/ && defined $clonebugs{$ref}) {
 383              $ref = $clonebugs{$ref};
 384         }
 385         if ($user eq "") {
 386             print {$transcript} "No valid user selected\n";
 387             $errors++;
 388             $indicated_user = 1;
 389         } elsif (&setbug) {
 390             if (not $indicated_user and defined $user) {
 391                  print {$transcript} "User is $user\n";
 392                  $indicated_user = 1;
 393             }
 394             &nochangebug;
 395             my %ut;
 396             Debbugs::User::read_usertags(\%ut, $user);
 397             my @oldtags = (); my @newtags = (); my @badtags = ();
 398             my %chtags;
 399             if (defined $tags and length $tags) {
 400                  for my $t (split /[,\s]+/, $tags) {
 401                       if ($t =~ m/^[a-zA-Z0-9.+\@-]+$/) {
 402                            $chtags{$t} = 1;
 403                       } else {
 404                            push @badtags, $t;
 405                       }
 406                  }
 407             }
 408             if (@badtags) {
 409                 print {$transcript} "Ignoring illegal tag/s: ".join(', ', @badtags).".\nPlease use only alphanumerics, at, dot, plus and dash.\n";
 410                 $errors++;
 411             }
 412             for my $t (keys %chtags) {
 413                 $ut{$t} = [] unless defined $ut{$t};
 414             }
 415             for my $t (keys %ut) {
 416                 my %res = map { ($_, 1) } @{$ut{$t}};
 417                 push @oldtags, $t if defined $res{$ref};
 418                 my $addop = ($addsubcode eq "+" or $addsubcode eq "=");
 419                 my $del = (defined $chtags{$t} ? $addsubcode eq "-"
 420                                                : $addsubcode eq "=");
 421                 $res{$ref} = 1 if ($addop && defined $chtags{$t});
 422                 delete $res{$ref} if ($del);
 423                 push @newtags, $t if defined $res{$ref};
 424                 $ut{$t} = [ sort { $a <=> $b } (keys %res) ];
 425             }
 426             if (@oldtags == 0) {
 427                 print {$transcript} "There were no usertags set.\n";
 428             } else {
 429                 print {$transcript} "Usertags were: " . join(" ", @oldtags) . ".\n";
 430             }
 431             print {$transcript} "Usertags are now: " . join(" ", @newtags) . ".\n";
 432             Debbugs::User::write_usertags(\%ut, $user);
 433         }
 434     } elsif (!$control) {
 435         print {$transcript} <<END;
 436 Unknown command or malformed arguments to command.
 437 (Use control\@$gEmailDomain to manipulate reports.)
 438
 439 END
 440         $errors++;
 441         if (++$unknowns >= 3) {
 442             print {$transcript} "Too many unknown commands, stopping here.\n\n";
 443             last;
 444         }
 445 #### "developer only" ones start here
 446     } elsif (m/^close\s+\#?(-?\d+)(?:\s+(\d.*))?$/i) {
 447         $ok++;
 448         $ref= $1;
 449         $ref = $clonebugs{$ref} if exists $clonebugs{$ref};
 450         $bug_affected{$ref}=1;
 451         my $version= $2;
 452         if (&setbug) {
 453             print {$transcript} "'close' is deprecated; see http://$gWebDomain/Developer$gHTMLSuffix#closing.\n";
 454             if (length($data->{done}) and not defined($version)) {
 455                 print {$transcript} "$gBug is already closed, cannot re-close.\n\n";
 456                 &nochangebug;
 457             } else {
 458                 $action= "$gBug " .
 459                     (defined($version) ?
 460                         "marked as fixed in version $version" :
 461                         "closed") .
 462                     ", send any further explanations to $data->{originator}";
 463                 do {
 464                    $affected_packages{$data->{package}} = 1;
 465                    add_recipients(data => $data,
 466                                   recipients => \%recipients,
 467                                   actions_taken => {done => 1},
 468                                   transcript   => $transcript,
 469                                   ($dl > 0 ? (debug => $transcript):()),
 470                                  );
 471                     $data->{done}= $replyto;
 472                     my @keywords= split ' ', $data->{keywords};
 473                     my $extramessage = '';
 474                     if (grep $_ eq 'pending', @keywords) {
 475                         $extramessage= "Removed pending tag.\n";
 476                         $data->{keywords}= join ' ', grep $_ ne 'pending',
 477                                                 @keywords;
 478                     }
 479                     addfixedversions($data, $data->{package}, $version, 'binary');
 480
 481                     my $message= <<END;
 482 From: $gMaintainerEmail ($gProject $gBug Tracking System)
 483 To: $data->{originator}
 484 Subject: $gBug#$ref acknowledged by developer
 485          ($header{'subject'})
 486 References: $header{'message-id'} $data->{msgid}
 487 In-Reply-To: $data->{msgid}
 488 Message-ID: <handler.$ref.$nn.notifdonectrl.$midix\@$gEmailDomain>
 489 Reply-To: $ref\@$gEmailDomain
 490 X-$gProject-PR-Message: they-closed-control $ref
 491
 492 This is an automatic notification regarding your $gBug report
 493 #$ref: $data->{subject},
 494 which was filed against the $data->{package} package.
 495
 496 It has been marked as closed by one of the developers, namely
 497 $replyto.
 498
 499 You should be hearing from them with a substantive response shortly,
 500 in case you haven't already. If not, please contact them directly.
 501
 502 $gMaintainer
 503 (administrator, $gProject $gBugs database)
 504
 505 END
 506                     &sendmailmessage($message,$data->{originator});
 507                 } while (&getnextbug);
 508             }
 509         }
 510     } elsif (m/^reassign\s+\#?(-?\d+)\s+ # bug and command
 511                (?:(?:((?:src:|source:)?$config{package_name_re}) # new package
 512                (?:\s+((?:$config{package_name_re}\/)?
 513                        $config{package_version_re}))?)| # optional version
 514                ((?:src:|source:)?$config{package_name_re} # multiple package form
 515                (?:\s*\,\s*(?:src:|source:)?$config{package_name_re})+))
 516                \s*$/xi) {
 517         $ok++;
 518         $ref= $1;
 519         my @new_packages;
 520         if (not defined $2) {
 521             push @new_packages, split /\s*\,\s*/,$4;
 522         }
 523         else {
 524             push @new_packages, $2;
 525         }
 526         @new_packages = map {y/A-Z/a-z/; s/^(?:src|source):/src:/; $_;} @new_packages;
 527         $ref = $clonebugs{$ref} if exists $clonebugs{$ref};
 528         $bug_affected{$ref}=1;
 529         my $version= $3;
 530         eval {
 531             set_package(bug          => $ref,
 532                         transcript   => $transcript,
 533                         ($dl > 0 ? (debug => $transcript):()),
 534                         requester    => $header{from},
 535                         request_addr => $controlrequestaddr,
 536                         message      => \@log,
 537                         recipients   => \%recipients,
 538                         package      => \@new_packages,
 539                        );
 540             # if there is a version passed, we make an internal call
 541             # to set_found
 542             if (defined($version) && length $version) {
 543                 set_found(bug          => $ref,
 544                           transcript   => $transcript,
 545                           ($dl > 0 ? (debug => $transcript):()),
 546                           requester    => $header{from},
 547                           request_addr => $controlrequestaddr,
 548                           message      => \@log,
 549                           recipients   => \%recipients,
 550                           version      => $version,
 551                          );
 552             }
 553         };
 554         if ($@) {
 555             $errors++;
 556             print {$transcript} "Failed to clear fixed versions and reopen on $ref: $@";
 557         }
 558     } elsif (m/^reopen\s+\#?(-?\d+)$/i ? ($noriginator='', 1) :
 559              m/^reopen\s+\#?(-?\d+)\s+\=$/i ? ($noriginator='', 1) :
 560              m/^reopen\s+\#?(-?\d+)\s+\!$/i ? ($noriginator=$replyto, 1) :
 561              m/^reopen\s+\#?(-?\d+)\s+(\S.*\S)$/i ? ($noriginator=$2, 1) : 0) {
 562         $ok++;
 563         $ref= $1;
 564         $bug_affected{$ref}=1;
 565         if (&setbug) {
 566             if (@{$data->{fixed_versions}}) {
 567                 print {$transcript} "'reopen' may be inappropriate when a bug has been closed with a version;\nyou may need to use 'found' to remove fixed versions.\n";
 568             }
 569             if (!length($data->{done})) {
 570                 print {$transcript} "$gBug is already open, cannot reopen.\n\n";
 571                 &nochangebug;
 572             } else {
 573                 $action=
 574                     $noriginator eq '' ? "$gBug reopened, originator not changed." :
 575                         "$gBug reopened, originator set to $noriginator.";
 576                 do {
 577                     $affected_packages{$data->{package}} = 1;
 578                     add_recipients(data => $data,
 579                                    recipients => \%recipients,
 580                                    transcript   => $transcript,
 581                                    ($dl > 0 ? (debug => $transcript):()),
 582                                   );
 583                     $data->{originator}= $noriginator eq '' ?  $data->{originator} : $noriginator;
 584                     $data->{fixed_versions}= [];
 585                     $data->{done}= '';
 586                 } while (&getnextbug);
 587             }
 588         }
 589     } elsif (m{^(?:(?i)found)\s+\#?(-?\d+)
 590                (?:\s+((?:$config{package_name_re}\/)?
 591                     $config{package_version_re}
 592                 # allow for multiple packages
 593                 (?:\s*,\s*(?:$config{package_name_re}\/)?
 594                     $config{package_version_re})*)
 595             )?$}x) {
 596         $ok++;
 597         $ref= $1;
 598         $ref = $clonebugs{$ref} if exists $clonebugs{$ref};
 599         my @versions;
 600         if (defined $2) {
 601             @versions = split /\s*,\s*/,$2;
 602             eval {
 603                 set_found(bug          => $ref,
 604                           transcript   => $transcript,
 605                           ($dl > 0 ? (debug => $transcript):()),
 606                           requester    => $header{from},
 607                           request_addr => $controlrequestaddr,
 608                           message      => \@log,
 609                           affected_packages => \%affected_packages,
 610                           recipients   => \%recipients,
 611                           found        => \@versions,
 612                           add          => 1,
 613                          );
 614             };
 615             if ($@) {
 616                 $errors++;
 617                 print {$transcript} "Failed to add found on $ref: $@";
 618             }
 619         }
 620         else {
 621             eval {
 622                 set_fixed(bug          => $ref,
 623                           transcript   => $transcript,
 624                           ($dl > 0 ? (debug => $transcript):()),
 625                           requester    => $header{from},
 626                           request_addr => $controlrequestaddr,
 627                           message      => \@log,
 628                           affected_packages => \%affected_packages,
 629                           recipients   => \%recipients,
 630                           fixed        => [],
 631                           reopen       => 1,
 632                          );
 633             };
 634             if ($@) {
 635                 $errors++;
 636                 print {$transcript} "Failed to clear fixed versions and reopen on $ref: $@";
 637             }
 638         }
 639     }
 640     elsif (m{^(?:(?i)notfound)\s+\#?(-?\d+)
 641              \s+((?:$config{package_name_re}\/)?
 642                  $config{package_version_re}
 643                 # allow for multiple packages
 644                 (?:\s*,\s*(?:$config{package_name_re}\/)?
 645                     $config{package_version_re})*
 646             )$}x) {
 647         $ok++;
 648         $ref= $1;
 649         $ref = $clonebugs{$ref} if exists $clonebugs{$ref};
 650         my @versions;
 651         @versions = split /\s*,\s*/,$2;
 652         eval {
 653             set_found(bug          => $ref,
 654                       transcript   => $transcript,
 655                       ($dl > 0 ? (debug => $transcript):()),
 656                       requester    => $header{from},
 657                       request_addr => $controlrequestaddr,
 658                       message      => \@log,
 659                       affected_packages => \%affected_packages,
 660                       recipients   => \%recipients,
 661                       found        => \@versions,
 662                       remove       => 1,
 663                      );
 664         };
 665         if ($@) {
 666             $errors++;
 667             print {$transcript} "Failed to remove found on $ref: $@";
 668         }
 669     }
 670     elsif (m{^(?:(?i)fixed)\s+\#?(-?\d+)
 671              \s+((?:$config{package_name_re}\/)?
 672                     $config{package_version_re}
 673                 # allow for multiple packages
 674                 (?:\s*,\s*(?:$config{package_name_re}\/)?
 675                     $config{package_version_re})*)
 676             \s*$}x) {
 677         $ok++;
 678         $ref= $1;
 679         $ref = $clonebugs{$ref} if exists $clonebugs{$ref};
 680         my @versions;
 681         @versions = split /\s*,\s*/,$2;
 682         eval {
 683             set_fixed(bug          => $ref,
 684                       transcript   => $transcript,
 685                       ($dl > 0 ? (debug => $transcript):()),
 686                       requester    => $header{from},
 687                       request_addr => $controlrequestaddr,
 688                       message      => \@log,
 689                       affected_packages => \%affected_packages,
 690                       recipients   => \%recipients,
 691                       fixed        => \@versions,
 692                       add          => 1,
 693                      );
 694         };
 695         if ($@) {
 696             $errors++;
 697             print {$transcript} "Failed to add fixed on $ref: $@";
 698         }
 699     }
 700     elsif (m{^(?:(?i)notfixed)\s+\#?(-?\d+)
 701              \s+((?:$config{package_name_re}\/)?
 702                     $config{package_version_re}
 703                 # allow for multiple packages
 704                 (?:\s*,\s*(?:$config{package_name_re}\/)?
 705                     $config{package_version_re})*)
 706             \s*$}x) {
 707         $ok++;
 708         $ref= $1;
 709         $ref = $clonebugs{$ref} if exists $clonebugs{$ref};
 710         my @versions;
 711         @versions = split /\s*,\s*/,$2;
 712         eval {
 713             set_fixed(bug          => $ref,
 714                       transcript   => $transcript,
 715                       ($dl > 0 ? (debug => $transcript):()),
 716                       requester    => $header{from},
 717                       request_addr => $controlrequestaddr,
 718                       message      => \@log,
 719                       affected_packages => \%affected_packages,
 720                       recipients   => \%recipients,
 721                       fixed        => \@versions,
 722                       remove       => 1,
 723                      );
 724         };
 725         if ($@) {
 726             $errors++;
 727             print {$transcript} "Failed to remove fixed on $ref: $@";
 728         }
 729     }
 730     elsif (m/^submitter\s+\#?(-?\d+)\s+(\!|\S.*\S)$/i) {
 731         $ok++;
 732         $ref= $1;
 733         $bug_affected{$ref}=1;
 734         $ref = $clonebugs{$ref} if exists $clonebugs{$ref};
 735         my $newsubmitter = $2 eq '!' ? $replyto : $2;
 736         if (not Mail::RFC822::Address::valid($newsubmitter)) {
 737              print {$transcript} "$newsubmitter is not a valid e-mail address; not changing submitter\n";
 738              $errors++;
 739         }
 740         elsif (&getbug) {
 741             if (&checkpkglimit) {
 742                 &foundbug;
 743                 $affected_packages{$data->{package}} = 1;
 744                 add_recipients(data => $data,
 745                                recipients => \%recipients,
 746                                transcript   => $transcript,
 747                                ($dl > 0 ? (debug => $transcript):()),
 748                               );
 749                 $oldsubmitter= $data->{originator};
 750                 $data->{originator}= $newsubmitter;
 751                 $action= "Changed $gBug submitter from $oldsubmitter to $newsubmitter.";
 752                 &savebug;
 753                 print {$transcript} "$action\n";
 754                 if (length($data->{done})) {
 755                     print {$transcript} "(By the way, that $gBug is currently marked as done.)\n";
 756                 }
 757                 print {$transcript} "\n";
 758                 $message= <<END;
 759 From: $gMaintainerEmail ($gProject $gBug Tracking System)
 760 To: $oldsubmitter
 761 Subject: $gBug#$ref submitter address changed
 762          ($header{'subject'})
 763 References: $header{'message-id'} $data->{msgid}
 764 In-Reply-To: $data->{msgid}
 765 Message-ID: <handler.$ref.$nn.newsubmitter.$midix\@$gEmailDomain>
 766 Reply-To: $ref\@$gEmailDomain
 767 X-$gProject-PR-Message: submitter-changed $ref
 768
 769 The submitter address recorded for your $gBug report
 770 #$ref: $data->{subject}
 771 has been changed.
 772
 773 The old submitter address for this report was
 774 $oldsubmitter.
 775 The new submitter address is
 776 $newsubmitter.
 777
 778 This change was made by
 779 $replyto.
 780 If it was incorrect, please contact them directly.
 781
 782 $gMaintainer
 783 (administrator, $gProject $gBugs database)
 784
 785 END
 786                 &sendmailmessage($message,$oldsubmitter);
 787             } else {
 788                 &cancelbug;
 789             }
 790         } else {
 791             &notfoundbug;
 792         }
 793     } elsif (m/^forwarded\s+\#?(-?\d+)\s+(\S.*\S)$/i) {
 794         $ok++;
 795         $ref= $1;
 796         my $forward_to= $2;
 797         $ref = $clonebugs{$ref} if exists $clonebugs{$ref};
 798         $bug_affected{$ref} = 1;
 799         eval {
 800             set_forwarded(bug          => $ref,
 801                           transcript   => $transcript,
 802                           ($dl > 0 ? (debug => $transcript):()),
 803                           requester    => $header{from},
 804                           request_addr => $controlrequestaddr,
 805                           message      => \@log,
 806                           affected_packages => \%affected_packages,
 807                           recipients   => \%recipients,
 808                           forwarded    => $forward_to,
 809                           );
 810         };
 811         if ($@) {
 812             $errors++;
 813             print {$transcript} "Failed to set the forwarded-to-address of $ref: $@";
 814         }
 815     } elsif (m/^notforwarded\s+\#?(-?\d+)$/i) {
 816         $ok++;
 817         $ref= $1;
 818         $ref = $clonebugs{$ref} if exists $clonebugs{$ref};
 819         $bug_affected{$ref} = 1;
 820         eval {
 821             set_forwarded(bug          => $ref,
 822                           transcript   => $transcript,
 823                           ($dl > 0 ? (debug => $transcript):()),
 824                           requester    => $header{from},
 825                           request_addr => $controlrequestaddr,
 826                           message      => \@log,
 827                           affected_packages => \%affected_packages,
 828                           recipients   => \%recipients,
 829                           forwarded    => undef,
 830                           );
 831         };
 832         if ($@) {
 833             $errors++;
 834             print {$transcript} "Failed to clear the forwarded-to-address of $ref: $@";
 835         }
 836     } elsif (m/^(?:severity|priority)\s+\#?(-?\d+)\s+([-0-9a-z]+)$/i) {
 837         $ok++;
 838         $ref= $1;
 839         $bug_affected{$ref}=1;
 840         my $newseverity= $2;
 841         if (!grep($_ eq $newseverity, @gSeverityList, "$gDefaultSeverity")) {
 842              print {$transcript} "Severity level \`$newseverity' is not known.\n".
 843                   "Recognized are: $gShowSeverities.\n\n";
 844             $errors++;
 845         } elsif (exists $gObsoleteSeverities{$newseverity}) {
 846             print {$transcript} "Severity level \`$newseverity' is obsolete. " .
 847                  "Use $gObsoleteSeverities{$newseverity} instead.\n\n";
 848                 $errors++;
 849         } elsif (&setbug) {
 850             my $printseverity= $data->{severity};
 851             $printseverity= "$gDefaultSeverity" if $printseverity eq '';
 852             $action= "Severity set to \`$newseverity' from \`$printseverity'";
 853             do {
 854                 $affected_packages{$data->{package}} = 1;
 855                 add_recipients(data => $data,
 856                                recipients => \%recipients,
 857                                transcript   => $transcript,
 858                                ($dl > 0 ? (debug => $transcript):()),
 859                               );
 860                 if (defined $gStrongList and isstrongseverity($newseverity)) {
 861                     addbcc("$gStrongList\@$gListDomain");
 862                 }
 863                 $data->{severity}= $newseverity;
 864             } while (&getnextbug);
 865         }
 866     } elsif (m/^tags?\s+\#?(-?\d+)\s+(([=+-])\s*)?(\S.*)?$/i) {
 867         $ok++;
 868         $ref = $1;
 869         my $addsubcode = $3;
 870         my $tags = $4;
 871         $bug_affected{$ref}=1;
 872         my $addsub = "add";
 873         if (defined $addsubcode) {
 874             $addsub = "sub" if ($addsubcode eq "-");
 875             $addsub = "add" if ($addsubcode eq "+");
 876             $addsub = "set" if ($addsubcode eq "=");
 877         }
 878         my @okaytags = ();
 879         my @badtags = ();
 880         foreach my $t (split /[\s,]+/, $tags) {
 881             if (!grep($_ eq $t, @gTags)) {
 882                 push @badtags, $t;
 883             } else {
 884                 push @okaytags, $t;
 885             }
 886         }
 887         if (@badtags) {
 888             print {$transcript} "Unknown tag/s: ".join(', ', @badtags).".\n".
 889                  "Recognized are: ".join(' ', @gTags).".\n\n";
 890             $errors++;
 891         }
 892         if (&setbug) {
 893             if ($data->{keywords} eq '') {
 894                 print {$transcript} "There were no tags set.\n";
 895             } else {
 896                 print {$transcript} "Tags were: $data->{keywords}\n";
 897             }
 898             if ($addsub eq "set") {
 899                 $action= "Tags set to: " . join(", ", @okaytags);
 900             } elsif ($addsub eq "add") {
 901                 $action= "Tags added: " . join(", ", @okaytags);
 902             } elsif ($addsub eq "sub") {
 903                 $action= "Tags removed: " . join(", ", @okaytags);
 904             }
 905             do {
 906                 $affected_packages{$data->{package}} = 1;
 907                 add_recipients(data => $data,
 908                                recipients => \%recipients,
 909                                transcript   => $transcript,
 910                                ($dl > 0 ? (debug => $transcript):()),
 911                               );
 912                 $data->{keywords} = '' if ($addsub eq "set");
 913                 # Allow removing obsolete tags.
 914                 if ($addsub eq "sub") {
 915                     foreach my $t (@badtags) {
 916                         $data->{keywords} = join ' ', grep $_ ne $t,
 917                             split ' ', $data->{keywords};
 918                     }
 919                 }
 920                 # Now process all other additions and subtractions.
 921                 foreach my $t (@okaytags) {
 922                     $data->{keywords} = join ' ', grep $_ ne $t,
 923                         split ' ', $data->{keywords};
 924                     $data->{keywords} = "$t $data->{keywords}" unless($addsub eq "sub");
 925                 }
 926                 $data->{keywords} =~ s/\s*$//;
 927             } while (&getnextbug);
 928         }
 929     } elsif (m/^(un)?block\s+\#?(-?\d+)\s+(by|with)\s+(\S.*)?$/i) {
 930         $ok++;
 931         my $bugnum = $2; my $blockers = $4;
 932         my $addsub = "add";
 933         $addsub = "sub" if (defined $1 and $1 eq "un");
 934         if ($bugnum =~ m/^-\d+$/ && defined $clonebugs{$bugnum}) {
 935              $bugnum = $clonebugs{$bugnum};
 936         }
 937
 938         my @okayblockers;
 939         my @badblockers;
 940         foreach my $b (split /[\s,]+/, $blockers) {
 941             $b=~s/^\#//;
 942             if ($b=~/[0-9]+/) {
 943                 $ref=$b;
 944                 if ($ref =~ m/^-\d+$/ && defined $clonebugs{$ref}) {
 945                      $ref = $clonebugs{$ref};
 946                 }
 947                 if (&getbug) {
 948                     &foundbug;
 949                     push @okayblockers, $ref;
 950
 951                     # add to the list all bugs that are merged with $b,
 952                     # because all of their data must be kept in sync
 953                     my @thisbugmergelist= split(/ /,$data->{mergedwith});
 954                     &cancelbug;
 955
 956                     foreach $ref (@thisbugmergelist) {
 957                         if (&getbug) {
 958                            push @okayblockers, $ref;
 959                            &cancelbug;
 960                         }
 961                     }
 962                 }
 963                 else {
 964                     &notfoundbug;
 965                     push @badblockers, $ref;
 966                 }
 967             }
 968             else {
 969                 push @badblockers, $b;
 970             }
 971         }
 972         if (@badblockers) {
 973             print {$transcript} "Unknown blocking bug/s: ".join(', ', @badblockers).".\n";
 974             $errors++;
 975         }
 976
 977         $ref=$bugnum;
 978         if (&setbug) {
 979             if ($data->{blockedby} eq '') {
 980                 print {$transcript} "Was not blocked by any bugs.\n";
 981             } else {
 982                 print {$transcript} "Was blocked by: $data->{blockedby}\n";
 983             }
 984             if ($addsub eq "set") {
 985                 $action= "Blocking bugs of $bugnum set to: " . join(", ", @okayblockers);
 986             } elsif ($addsub eq "add") {
 987                 $action= "Blocking bugs of $bugnum added: " . join(", ", @okayblockers);
 988             } elsif ($addsub eq "sub") {
 989                 $action= "Blocking bugs of $bugnum removed: " . join(", ", @okayblockers);
 990             }
 991             my %removedblocks;
 992             my %addedblocks;
 993             do {
 994                 $affected_packages{$data->{package}} = 1;
 995                 add_recipients(data => $data,
 996                                recipients => \%recipients,
 997                                transcript   => $transcript,
 998                                ($dl > 0 ? (debug => $transcript):()),
 999                               );
1000                 my @oldblockerlist = split ' ', $data->{blockedby};
1001                 $data->{blockedby} = '' if ($addsub eq "set");
1002                 foreach my $b (@okayblockers) {
1003                         $data->{blockedby} = manipset($data->{blockedby}, $b,
1004                                 ($addsub ne "sub"));
1005                 }
1006
1007                 foreach my $b (@oldblockerlist) {
1008                         if (! grep { $_ eq $b } split ' ', $data->{blockedby}) {
1009                                 push @{$removedblocks{$b}}, $ref;
1010                         }
1011                 }
1012                 foreach my $b (split ' ', $data->{blockedby}) {
1013                         if (! grep { $_ eq $b } @oldblockerlist) {
1014                                 push @{$addedblocks{$b}}, $ref;
1015                         }
1016                 }
1017             } while (&getnextbug);
1018
1019             # Now that the blockedby data is updated, change blocks data
1020             # to match the changes.
1021             foreach $ref (keys %addedblocks) {
1022                 if (&getbug) {
1023                     foreach my $b (@{$addedblocks{$ref}}) {
1024                         $data->{blocks} = manipset($data->{blocks}, $b, 1);
1025                     }
1026                     &savebug;
1027                 }
1028             }
1029             foreach $ref (keys %removedblocks) {
1030                 if (&getbug) {
1031                     foreach my $b (@{$removedblocks{$ref}}) {
1032                         $data->{blocks} = manipset($data->{blocks}, $b, 0);
1033                     }
1034                     &savebug;
1035                 }
1036             }
1037         }
1038     } elsif (m/^retitle\s+\#?(-?\d+)\s+(\S.*\S)\s*$/i) {
1039         $ok++;
1040         $ref= $1; my $newtitle= $2;
1041         $ref = $clonebugs{$ref} if exists $clonebugs{$ref};
1042         $bug_affected{$ref} = 1;
1043         eval {
1044              set_title(bug          => $ref,
1045                        transcript   => $transcript,
1046                        ($dl > 0 ? (debug => $transcript):()),
1047                        requester    => $header{from},
1048                        request_addr => $controlrequestaddr,
1049                        message      => \@log,
1050                        recipients   => \%recipients,
1051                        title        => $newtitle,
1052                       );
1053         };
1054         if ($@) {
1055             $errors++;
1056             print {$transcript} "Failed to set the title of $ref: $@";
1057         }
1058     } elsif (m/^unmerge\s+\#?(-?\d+)$/i) {
1059         $ok++;
1060         $ref= $1;
1061         $bug_affected{$ref} = 1;
1062         if (&setbug) {
1063             if (!length($data->{mergedwith})) {
1064                 print {$transcript} "$gBug is not marked as being merged with any others.\n\n";
1065                 &nochangebug;
1066             } else {
1067                 $mergelowstate eq 'locked' || die "$mergelowstate ?";
1068                 $action= "Disconnected #$ref from all other report(s).";
1069                 my @newmergelist= split(/ /,$data->{mergedwith});
1070                 my $discref= $ref;
1071                 @bug_affected{@newmergelist} = 1 x @newmergelist;
1072                 do {
1073                     $affected_packages{$data->{package}} = 1;
1074                     add_recipients(data => $data,
1075                                    recipients => \%recipients,
1076                                    transcript   => $transcript,
1077                                    ($dl > 0 ? (debug => $transcript):()),
1078                                   );
1079                     $data->{mergedwith}= ($ref == $discref) ? ''
1080                         : join(' ',grep($_ ne $ref,@newmergelist));
1081                 } while (&getnextbug);
1082             }
1083         }
1084     } elsif (m/^merge\s+#?(-?\d+(\s+#?-?\d+)+)\s*$/i) {
1085         $ok++;
1086         my @tomerge= sort { $a <=> $b } split(/\s+#?/,$1);
1087         my @newmergelist= ();
1088         my %tags = ();
1089         my %found = ();
1090         my %fixed = ();
1091         &getmerge;
1092         while (defined($ref= shift(@tomerge))) {
1093             print {$transcript} "D| checking merge $ref\n" if $dl;
1094             $ref+= 0;
1095             if ($ref =~ m/^-\d+$/ && defined $clonebugs{$ref}) {
1096                 $ref = $clonebugs{$ref};
1097             }
1098             next if grep($_ == $ref,@newmergelist);
1099             if (!&getbug) { &notfoundbug; @newmergelist=(); last }
1100             if (!&checkpkglimit) { &cancelbug; @newmergelist=(); last; }
1101             &foundbug;
1102             print {$transcript} "D| adding $ref ($data->{mergedwith})\n" if $dl;
1103             $mismatch= '';
1104             &checkmatch('package','m_package',$data->{package},@newmergelist);
1105             &checkmatch('forwarded addr','m_forwarded',$data->{forwarded},@newmergelist);
1106             $data->{severity} = '$gDefaultSeverity' if $data->{severity} eq '';
1107             &checkmatch('severity','m_severity',$data->{severity},@newmergelist);
1108             &checkmatch('blocks','m_blocks',$data->{blocks},@newmergelist);
1109             &checkmatch('blocked-by','m_blockedby',$data->{blockedby},@newmergelist);
1110             &checkmatch('done mark','m_done',length($data->{done}) ? 'done' : 'open',@newmergelist);
1111             &checkmatch('owner','m_owner',$data->{owner},@newmergelist);
1112             &checkmatch('summary','m_summary',$data->{summary},@newmergelist);
1113             &checkmatch('affects','m_affects',$data->{affects},@newmergelist);
1114             foreach my $t (split /\s+/, $data->{keywords}) { $tags{$t} = 1; }
1115             foreach my $f (@{$data->{found_versions}}) { $found{$f} = 1; }
1116             foreach my $f (@{$data->{fixed_versions}}) { $fixed{$f} = 1; }
1117             if (length($mismatch)) {
1118                 print {$transcript} "Mismatch - only $gBugs in same state can be merged:\n".
1119                      $mismatch."\n";
1120                 $errors++;
1121                 &cancelbug; @newmergelist=(); last;
1122             }
1123             push(@newmergelist,$ref);
1124             push(@tomerge,split(/ /,$data->{mergedwith}));
1125             &cancelbug;
1126         }
1127         if (@newmergelist) {
1128             @newmergelist= sort { $a <=> $b } @newmergelist;
1129             $action= "Merged @newmergelist.";
1130             delete @fixed{keys %found};
1131             for $ref (@newmergelist) {
1132                 &getbug || die "huh ?  $gBug $ref disappeared during merge";
1133                 $affected_packages{$data->{package}} = 1;
1134                 add_recipients(data => $data,
1135                                recipients => \%recipients,
1136                                transcript   => $transcript,
1137                                ($dl > 0 ? (debug => $transcript):()),
1138                               );
1139                 @bug_affected{@newmergelist} = 1 x @newmergelist;
1140                 $data->{mergedwith}= join(' ',grep($_ != $ref,@newmergelist));
1141                 $data->{keywords}= join(' ', keys %tags);
1142                 $data->{found_versions}= [sort keys %found];
1143                 $data->{fixed_versions}= [sort keys %fixed];
1144                 &savebug;
1145             }
1146             print {$transcript} "$action\n\n";
1147         }
1148         &endmerge;
1149     } elsif (m/^forcemerge\s+\#?(-?\d+(?:\s+\#?-?\d+)+)\s*$/i) {
1150         $ok++;
1151         my @temp = split /\s+\#?/,$1;
1152         my $master_bug = shift @temp;
1153         my $master_bug_data;
1154         my @tomerge = sort { $a <=> $b } @temp;
1155         unshift @tomerge,$master_bug;
1156         print {$transcript} "D| force merging ".join(',',@tomerge)."\n" if $dl;
1157         my @newmergelist= ();
1158         my %tags = ();
1159         my %found = ();
1160         my %fixed = ();
1161         # Here we try to do the right thing.
1162         # First, if the bugs are in the same package, we merge all of the found, fixed, and tags.
1163         # If not, we discard the found and fixed.
1164         # Everything else we set to the values of the first bug.
1165         &getmerge;
1166         while (defined($ref= shift(@tomerge))) {
1167             print {$transcript} "D| checking merge $ref\n" if $dl;
1168             $ref+= 0;
1169             if ($ref =~ m/^-\d+$/ && defined $clonebugs{$ref}) {
1170                 $ref = $clonebugs{$ref};
1171             }
1172             next if grep($_ == $ref,@newmergelist);
1173             if (!&getbug) { &notfoundbug; @newmergelist=(); last }
1174             if (!&checkpkglimit) { &cancelbug; @newmergelist=(); last; }
1175             &foundbug;
1176             print {$transcript} "D| adding $ref ($data->{mergedwith})\n" if $dl;
1177             $master_bug_data = $data if not defined $master_bug_data;
1178             if ($data->{package} ne $master_bug_data->{package}) {
1179                  print {$transcript} "Mismatch - only $gBugs in the same package can be forcibly merged:\n".
1180                      "$gBug $ref is not in the same package as $master_bug\n";
1181                 $errors++;
1182                 &cancelbug; @newmergelist=(); last;
1183             }
1184             for my $t (split /\s+/,$data->{keywords}) {
1185                  $tags{$t} = 1;
1186             }
1187             @found{@{$data->{found_versions}}} = (1) x @{$data->{found_versions}};
1188             @fixed{@{$data->{fixed_versions}}} = (1) x @{$data->{fixed_versions}};
1189             push(@newmergelist,$ref);
1190             push(@tomerge,split(/ /,$data->{mergedwith}));
1191             &cancelbug;
1192         }
1193         if (@newmergelist) {
1194             @newmergelist= sort { $a <=> $b } @newmergelist;
1195             $action= "Forcibly Merged @newmergelist.";
1196             delete @fixed{keys %found};
1197             for $ref (@newmergelist) {
1198                 &getbug || die "huh ?  $gBug $ref disappeared during merge";
1199                 $affected_packages{$data->{package}} = 1;
1200                 add_recipients(data => $data,
1201                                recipients => \%recipients,
1202                                transcript   => $transcript,
1203                                ($dl > 0 ? (debug => $transcript):()),
1204                               );
1205                 @bug_affected{@newmergelist} = 1 x @newmergelist;
1206                 $data->{mergedwith}= join(' ',grep($_ != $ref,@newmergelist));
1207                 $data->{keywords}= join(' ', keys %tags);
1208                 $data->{found_versions}= [sort keys %found];
1209                 $data->{fixed_versions}= [sort keys %fixed];
1210                 my @field_list = qw(forwarded package severity blocks blockedby owner done affects summary);
1211                 @{$data}{@field_list} = @{$master_bug_data}{@field_list};
1212                 &savebug;
1213             }
1214             print {$transcript} "$action\n\n";
1215         }
1216         &endmerge;
1217     } elsif (m/^clone\s+#?(\d+)\s+((-\d+\s+)*-\d+)\s*$/i) {
1218         $ok++;
1219
1220         my $origref = $1;
1221         my @newclonedids = split /\s+/, $2;
1222         my $newbugsneeded = scalar(@newclonedids);
1223
1224         $ref = $origref;
1225         $bug_affected{$ref} = 1;
1226         if (&setbug) {
1227             $affected_packages{$data->{package}} = 1;
1228             if (length($data->{mergedwith})) {
1229                 print {$transcript} "$gBug is marked as being merged with others. Use an existing clone.\n\n";
1230                 $errors++;
1231                 &nochangebug;
1232             } else {
1233                 &filelock("nextnumber.lock");
1234                 open(N,"nextnumber") || die "nextnumber: read: $!";
1235                 my $v=<N>; $v =~ s/\n$// || die "nextnumber bad format";
1236                 my $firstref= $v+0;  $v += $newbugsneeded;
1237                 open(NN,">nextnumber"); print NN "$v\n"; close(NN);
1238                 &unfilelock;
1239
1240                 my $lastref = $firstref + $newbugsneeded - 1;
1241
1242                 if ($newbugsneeded == 1) {
1243                     $action= "$gBug $origref cloned as bug $firstref.";
1244                 } else {
1245                     $action= "$gBug $origref cloned as bugs $firstref-$lastref.";
1246                 }
1247
1248                 my $blocks = $data->{blocks};
1249                 my $blockedby = $data->{blockedby};
1250
1251                 &getnextbug;
1252                 my $ohash = get_hashname($origref);
1253                 my $clone = $firstref;
1254                 @bug_affected{@newclonedids} = 1 x @newclonedids;
1255                 for my $newclonedid (@newclonedids) {
1256                     $clonebugs{$newclonedid} = $clone;
1257
1258                     my $hash = get_hashname($clone);
1259                     copy("db-h/$ohash/$origref.log", "db-h/$hash/$clone.log");
1260                     copy("db-h/$ohash/$origref.status", "db-h/$hash/$clone.status");
1261                     copy("db-h/$ohash/$origref.summary", "db-h/$hash/$clone.summary");
1262                     copy("db-h/$ohash/$origref.report", "db-h/$hash/$clone.report");
1263                     &bughook('new', $clone, $data);
1264
1265                     # Update blocking info of bugs blocked by or blocking the
1266                     # cloned bug.
1267                     foreach $ref (split ' ', $blocks) {
1268                         &getbug;
1269                         $data->{blockedby} = manipset($data->{blockedby}, $clone, 1);
1270                         &savebug;
1271                     }
1272                     foreach $ref (split ' ', $blockedby) {
1273                         &getbug;
1274                         $data->{blocks} = manipset($data->{blocks}, $clone, 1);
1275                         &savebug;
1276                     }
1277
1278                     $clone++;
1279                 }
1280             }
1281         }
1282     } elsif (m/^package\:?\s+(\S.*\S)?\s*$/i) {
1283         $ok++;
1284         my @pkgs = split /\s+/, $1;
1285         if (scalar(@pkgs) > 0) {
1286                 %limit_pkgs = map { ($_, 1) } @pkgs;
1287                 print {$transcript} "Ignoring bugs not assigned to: " .
1288                         join(" ", keys(%limit_pkgs)) . "\n\n";
1289         } else {
1290                 %limit_pkgs = ();
1291                 print {$transcript} "Not ignoring any bugs.\n\n";
1292         }
1293     } elsif (m/^affects?\s+\#?(-?\d+)(?:\s+((?:[=+-])?)\s*(\S.*)?)?\s*$/i) {
1294         $ok++;
1295         $ref = $1;
1296         my $add_remove = $2 || '';
1297         my $packages = $3 || '';
1298         $ref = $clonebugs{$ref} if exists $clonebugs{$ref};
1299         $bug_affected{$ref} = 1;
1300         eval {
1301              affects(bug          => $ref,
1302                      transcript   => $transcript,
1303                      ($dl > 0 ? (debug => $transcript):()),
1304                      requester    => $header{from},
1305                      request_addr => $controlrequestaddr,
1306                      message      => \@log,
1307                      recipients   => \%recipients,
1308                      packages     => [splitpackages($3)],
1309                      ($add_remove eq '+'?(add => 1):()),
1310                      ($add_remove eq '-'?(remove => 1):()),
1311                     );
1312         };
1313         if ($@) {
1314             $errors++;
1315             print {$transcript} "Failed to mark $ref as affecting package(s): $@";
1316         }
1317
1318     } elsif (m/^summary\s+\#?(-?\d+)\s*(\d+|)\s*$/i) {
1319         $ok++;
1320         $ref = $1;
1321         my $summary_msg = length($2)?$2:undef;
1322         $ref = $clonebugs{$ref} if exists $clonebugs{$ref};
1323         $bug_affected{$ref} = 1;
1324         eval {
1325             summary(bug          => $ref,
1326                     transcript   => $transcript,
1327                     ($dl > 0 ? (debug => $transcript):()),
1328                     requester    => $header{from},
1329                     request_addr => $controlrequestaddr,
1330                     message      => \@log,
1331                     recipients   => \%recipients,
1332                     summary      => $summary_msg,
1333                    );
1334         };
1335         if ($@) {
1336             $errors++;
1337             print {$transcript} "Failed to give $ref a summary: $@";
1338         }
1339
1340     } elsif (m/^owner\s+\#?(-?\d+)\s+((?:\S.*\S)|\!)\s*$/i) {
1341         $ok++;
1342         $ref = $1;
1343         $ref = $clonebugs{$ref} if exists $clonebugs{$ref};
1344         my $newowner = $2;
1345         if ($newowner eq '!') {
1346             $newowner = $replyto;
1347         }
1348         $bug_affected{$ref} = 1;
1349         eval {
1350             owner(bug          => $ref,
1351                   transcript   => $transcript,
1352                   ($dl > 0 ? (debug => $transcript):()),
1353                   requester    => $header{from},
1354                   request_addr => $controlrequestaddr,
1355                   message      => \@log,
1356                   recipients   => \%recipients,
1357                   owner        => $newowner,
1358                  );
1359         };
1360         if ($@) {
1361             $errors++;
1362             print {$transcript} "Failed to mark $ref as having an owner: $@";
1363         }
1364     } elsif (m/^noowner\s+\#?(-?\d+)\s*$/i) {
1365         $ok++;
1366         $ref = $1;
1367         $ref = $clonebugs{$ref} if exists $clonebugs{$ref};
1368         $bug_affected{$ref} = 1;
1369         eval {
1370             owner(bug          => $ref,
1371                   transcript   => $transcript,
1372                   ($dl > 0 ? (debug => $transcript):()),
1373                   requester    => $header{from},
1374                   request_addr => $controlrequestaddr,
1375                   message      => \@log,
1376                   recipients   => \%recipients,
1377                   owner        => undef,
1378                  );
1379         };
1380         if ($@) {
1381             $errors++;
1382             print {$transcript} "Failed to mark $ref as not having an owner: $@";
1383         }
1384     } elsif (m/^unarchive\s+#?(\d+)$/i) {
1385          $ok++;
1386          $ref = $1;
1387          $ref = $clonebugs{$ref} if exists $clonebugs{$ref};
1388          $bug_affected{$ref} = 1;
1389          eval {
1390               bug_unarchive(bug        => $ref,
1391                             transcript => $transcript,
1392                             ($dl > 0 ? (debug => $transcript):()),
1393                             affected_bugs => \%bug_affected,
1394                             requester => $header{from},
1395                             request_addr => $controlrequestaddr,
1396                             message => \@log,
1397                             recipients => \%recipients,
1398                            );
1399          };
1400          if ($@) {
1401               $errors++;
1402          }
1403     } elsif (m/^archive\s+#?(\d+)$/i) {
1404          $ok++;
1405          $ref = $1;
1406          $ref = $clonebugs{$ref} if exists $clonebugs{$ref};
1407          $bug_affected{$ref} = 1;
1408          eval {
1409               bug_archive(bug => $ref,
1410                           transcript => $transcript,
1411                           ($dl > 0 ? (debug => $transcript):()),
1412                           ignore_time => 1,
1413                           archive_unarchived => 0,
1414                           affected_bugs => \%bug_affected,
1415                           requester => $header{from},
1416                           request_addr => $controlrequestaddr,
1417                           message => \@log,
1418                           recipients => \%recipients,
1419                          );
1420          };
1421          if ($@) {
1422               $errors++;
1423          }
1424     } else {
1425         print {$transcript} "Unknown command or malformed arguments to command.\n\n";
1426         $errors++;
1427         if (++$unknowns >= 5) {
1428             print {$transcript} "Too many unknown commands, stopping here.\n\n";
1429             last;
1430         }
1431     }
1432 }
1433 if ($procline>$#bodylines) {
1434     print {$transcript} ">\nEnd of message, stopping processing here.\n\n";
1435 }
1436 if (!$ok && !$quickabort) {
1437     $errors++;
1438     print {$transcript} "No commands successfully parsed; sending the help text(s).\n";
1439     &sendhelp;
1440     print {$transcript} "\n";
1441 }
1442
1443 my @maintccs = determine_recipients(recipients => \%recipients,
1444                                     address_only => 1,
1445                                     cc => 1,
1446                                    );
1447 my $maintccs = 'Cc: '.join(",\n    ",
1448                     determine_recipients(recipients => \%recipients,
1449                                          cc => 1,
1450                                         )
1451                    )."\n";
1452
1453 my $packagepr = '';
1454 $packagepr = "X-${gProject}-PR-Package: " . join(keys %affected_packages) . "\n" if keys %affected_packages;
1455
1456 # Add Bcc's to subscribed bugs
1457 # now handled by Debbugs::Recipients
1458 #push @bcc, map {"bugs=$_\@$gListDomain"} keys %bug_affected;
1459
1460 if (!defined $header{'subject'} || $header{'subject'} eq "") {
1461   $header{'subject'} = "your mail";
1462 }
1463
1464 # Error text here advertises how many errors there were
1465 my $error_text = $errors > 0 ? " (with $errors errors)":'';
1466
1467 my $reply= <<END;
1468 From: $gMaintainerEmail ($gProject $gBug Tracking System)
1469 To: $replyto
1470 ${maintccs}Subject: Processed${error_text}: $header{'subject'}
1471 In-Reply-To: $header{'message-id'}
1472 END
1473 $reply .= <<END;
1474 References: $header{'message-id'}
1475 Message-ID: <handler.s.$nn.transcript\@$gEmailDomain>
1476 Precedence: bulk
1477 ${packagepr}X-$gProject-PR-Message: transcript
1478
1479 ${transcript_scalar}Please contact me if you need assistance.
1480
1481 $gMaintainer
1482 (administrator, $gProject $gBugs database)
1483 END
1484
1485 my $repliedshow= join(', ',$replyto,
1486                       determine_recipients(recipients => \%recipients,
1487                                            cc => 1,
1488                                            address_only => 1,
1489                                           )
1490                      );
1491 # -1 is the service.in log
1492 &filelock("lock/-1");
1493 open(AP,">>db-h/-1.log") || die "open db-h/-1.log: $!";
1494 print(AP
1495       "\2\n$repliedshow\n\5\n$reply\n\3\n".
1496       "\6\n".
1497       "<strong>Request received</strong> from <code>".
1498       html_escape($header{'from'})."</code>\n".
1499       "to <code>".html_escape($controlrequestaddr)."</code>\n".
1500       "\3\n".
1501       "\7\n",escape_log(@log),"\n\3\n") || die "writing db-h/-1.log: $!";
1502 close(AP) || die "open db-h/-1.log: $!";
1503 &unfilelock;
1504 utime(time,time,"db-h");
1505
1506 &sendmailmessage($reply,
1507                  exists $header{'x-debbugs-no-ack'}?():$replyto,
1508                  make_list(values %{{determine_recipients(recipients => \%recipients,
1509                                                           address_only => 1,
1510                                                          )}}
1511                           ),
1512                 );
1513
1514 unlink("incoming/P$nn") || die "unlinking incoming/P$nn: $!";
1515
1516 sub sendmailmessage {
1517     my ($message,@recips) = @_;
1518     $message = "X-Loop: $gMaintainerEmail\n" . $message;
1519     send_mail_message(message    => $message,
1520                       recipients => \@recips,
1521                      );
1522     $midix++;
1523 }
1524
1525 sub fill_template{
1526      my ($template,$extra_var) = @_;
1527      $extra_var ||={};
1528      my $variables = {config => \%config,
1529                       defined($ref)?(ref    => $ref):(),
1530                       defined($data)?(data  => $data):(),
1531                       %{$extra_var},
1532                      };
1533      my $hole_var = {'&bugurl' =>
1534                      sub{"$_[0]: ".
1535                               'http://'.$config{cgi_domain}.'/'.
1536                                    Debbugs::CGI::bug_url($_[0]);
1537                     }
1538                     };
1539      return fill_in_template(template => $template,
1540                              variables => $variables,
1541                              hole_var  => $hole_var,
1542                             );
1543 }
1544
1545 =head2 message_body_template
1546
1547      message_body_template('mail/ack',{ref=>'foo'});
1548
1549 Creates a message body using a template
1550
1551 =cut
1552
1553 sub message_body_template{
1554      my ($template,$extra_var) = @_;
1555      $extra_var ||={};
1556      my $body = fill_template($template,$extra_var);
1557      return fill_template('mail/message_body',
1558                           {%{$extra_var},
1559                            body => $body,
1560                           },
1561                          );
1562 }
1563
1564 sub sendhelp {
1565      if ($control) {
1566           &sendtxthelpraw("bug-maint-mailcontrol.txt","instructions for control\@$gEmailDomain")
1567      }
1568      else {
1569           &sendtxthelpraw("bug-log-mailserver.txt","instructions for request\@$gEmailDomain");
1570      }
1571 }
1572
1573 #sub unimplemented {
1574 #    print {$transcript} "Sorry, command $_[0] not yet implemented.\n\n";
1575 #}
1576 our %checkmatch_values;
1577 sub checkmatch {
1578     my ($string,$mvarname,$svarvalue,@newmergelist) = @_;
1579     my ($mvarvalue);
1580     if (@newmergelist) {
1581         $mvarvalue = $checkmatch_values{$mvarname};
1582         print {$transcript} "D| checkmatch \`$string' /$mvarname/$mvarvalue/$svarvalue/\n"
1583             if $dl;
1584         $mismatch .=
1585             "Values for \`$string' don't match:\n".
1586             " #$newmergelist[0] has \`$mvarvalue';\n".
1587             " #$ref has \`$svarvalue'\n"
1588             if $mvarvalue ne $svarvalue;
1589     } else {
1590          print {$transcript} "D| setupmatch \`$string' /$mvarname/$svarvalue/\n"
1591               if $dl;
1592          $checkmatch_values{$mvarname} = $svarvalue;
1593     }
1594 }
1595
1596 sub checkpkglimit {
1597     if (keys %limit_pkgs and not defined $limit_pkgs{$data->{package}}) {
1598         print {$transcript} "$gBug number $ref belongs to package $data->{package}, skipping.\n\n";
1599         $errors++;
1600         return 0;
1601     }
1602     return 1;
1603 }
1604
1605 sub manipset {
1606     my $list = shift;
1607     my $elt = shift;
1608     my $add = shift;
1609
1610     my %h = map { $_ => 1 } split ' ', $list;
1611     if ($add) {
1612         $h{$elt}=1;
1613     }
1614     else {
1615         delete $h{$elt};
1616     }
1617     return join ' ', sort keys %h;
1618 }
1619
1620 # High-level bug manipulation calls
1621 # Do announcements themselves
1622 #
1623 # Possible calling sequences:
1624 #    setbug (returns 0)
1625 #
1626 #    setbug (returns 1)
1627 #    &transcript(something)
1628 #    nochangebug
1629 #
1630 #    setbug (returns 1)
1631 #    $action= (something)
1632 #    do {
1633 #      (modify s_* variables)
1634 #    } while (getnextbug);
1635
1636 our $manybugs;
1637
1638 sub nochangebug {
1639     &dlen("nochangebug");
1640     $state eq 'single' || $state eq 'multiple' || die "$state ?";
1641     &cancelbug;
1642     &endmerge if $manybugs;
1643     $state= 'idle';
1644     &dlex("nochangebug");
1645 }
1646
1647 our $sref;
1648 our @thisbugmergelist;
1649
1650 sub setbug {
1651     &dlen("setbug $ref");
1652     if ($ref =~ m/^-\d+/) {
1653         if (!defined $clonebugs{$ref}) {
1654             &notfoundbug;
1655             &dlex("setbug => noclone");
1656             return 0;
1657         }
1658         $ref = $clonebugs{$ref};
1659     }
1660     $state eq 'idle' || die "$state ?";
1661     if (!&getbug) {
1662         &notfoundbug;
1663         &dlex("setbug => 0s");
1664         return 0;
1665     }
1666
1667     if (!&checkpkglimit) {
1668         &cancelbug;
1669         return 0;
1670     }
1671
1672     @thisbugmergelist= split(/ /,$data->{mergedwith});
1673     if (!@thisbugmergelist) {
1674         &foundbug;
1675         $manybugs= 0;
1676         $state= 'single';
1677         $sref=$ref;
1678         &dlex("setbug => 1s");
1679         return 1;
1680     }
1681     &cancelbug;
1682     &getmerge;
1683     $manybugs= 1;
1684     if (!&getbug) {
1685         &notfoundbug;
1686         &endmerge;
1687         &dlex("setbug => 0mc");
1688         return 0;
1689     }
1690     &foundbug;
1691     $state= 'multiple'; $sref=$ref;
1692     &dlex("setbug => 1m");
1693     return 1;
1694 }
1695
1696 sub getnextbug {
1697     &dlen("getnextbug");
1698     $state eq 'single' || $state eq 'multiple' || die "$state ?";
1699     &savebug;
1700     if (!$manybugs || !@thisbugmergelist) {
1701         length($action) || die;
1702         print {$transcript} "$action\n$extramessage\n";
1703         &endmerge if $manybugs;
1704         $state= 'idle';
1705         &dlex("getnextbug => 0");
1706         return 0;
1707     }
1708     $ref= shift(@thisbugmergelist);
1709     &getbug || die "bug $ref disappeared";
1710     &foundbug;
1711     &dlex("getnextbug => 1");
1712     return 1;
1713 }
1714
1715 # Low-level bug-manipulation calls
1716 # Do no announcements
1717 #
1718 #    getbug (returns 0)
1719 #
1720 #    getbug (returns 1)
1721 #    cancelbug
1722 #
1723 #    getmerge
1724 #    $action= (something)
1725 #    getbug (returns 1)
1726 #    savebug/cancelbug
1727 #    getbug (returns 1)
1728 #    savebug/cancelbug
1729 #    [getbug (returns 0)]
1730 #    &transcript("$action\n\n")
1731 #    endmerge
1732
1733 sub notfoundbug { print {$transcript} "$gBug number $ref not found. (Is it archived?)\n\n"; }
1734 sub foundbug { print {$transcript} "$gBug#$ref: $data->{subject}\n"; }
1735
1736 sub getmerge {
1737     &dlen("getmerge");
1738     $mergelowstate eq 'idle' || die "$mergelowstate ?";
1739     &filelock('lock/merge');
1740     $mergelowstate='locked';
1741     &dlex("getmerge");
1742 }
1743
1744 sub endmerge {
1745     &dlen("endmerge");
1746     $mergelowstate eq 'locked' || die "$mergelowstate ?";
1747     &unfilelock;
1748     $mergelowstate='idle';
1749     &dlex("endmerge");
1750 }
1751
1752 sub getbug {
1753     &dlen("getbug $ref");
1754     $lowstate eq 'idle' || die "$state ?";
1755     # Only use unmerged bugs here
1756     if (($data = &lockreadbug($ref,'db-h'))) {
1757         $sref= $ref;
1758         $lowstate= "open";
1759         &dlex("getbug => 1");
1760         $extramessage='';
1761         return 1;
1762     }
1763     $lowstate= 'idle';
1764     &dlex("getbug => 0");
1765     return 0;
1766 }
1767
1768 sub cancelbug {
1769     &dlen("cancelbug");
1770     $lowstate eq 'open' || die "$state ?";
1771     &unfilelock;
1772     $lowstate= 'idle';
1773     &dlex("cancelbug");
1774 }
1775
1776 sub savebug {
1777     &dlen("savebug $ref");
1778     $lowstate eq 'open' || die "$lowstate ?";
1779     length($action) || die;
1780     $ref == $sref || die "read $sref but saving $ref ?";
1781     append_action_to_log(bug => $ref,
1782                          action => $action,
1783                          requester => $header{from},
1784                          request_addr => $controlrequestaddr,
1785                          message => \@log,
1786                          get_lock => 0,
1787                         );
1788     unlockwritebug($ref, $data);
1789     $lowstate= "idle";
1790     &dlex("savebug");
1791 }
1792
1793 sub dlen {
1794     return if !$dl;
1795     print {$transcript} "C> @_ ($state $lowstate $mergelowstate)\n";
1796 }
1797
1798 sub dlex {
1799     return if !$dl;
1800     print {$transcript} "R> @_ ($state $lowstate $mergelowstate)\n";
1801 }
1802
1803 sub urlsanit {
1804     my $url = shift;
1805     $url =~ s/%/%25/g;
1806     $url =~ s/\+/%2b/g;
1807     my %saniarray = ('<','lt', '>','gt', '&','amp', '"','quot');
1808     $url =~ s/([<>&"])/\&$saniarray{$1};/g;
1809     return $url;
1810 }
1811
1812 sub sendlynxdoc {
1813     &sendlynxdocraw;
1814     print {$transcript} "\n";
1815     $ok++;
1816 }
1817
1818 sub sendtxthelp {
1819     &sendtxthelpraw;
1820     print {$transcript} "\n";
1821     $ok++;
1822 }
1823
1824
1825 our $doc;
1826 sub sendtxthelpraw {
1827     my ($relpath,$description) = @_;
1828     $doc='';
1829     if (not -e "$gDocDir/$relpath") {
1830         print {$transcript} "Unfortunatly, the help text doesn't exist, so it wasn't sent.\n";
1831         warn "Help text $gDocDir/$relpath not found";
1832         return;
1833     }
1834     open(D,"$gDocDir/$relpath") || die "open doc file $relpath: $!";
1835     while(<D>) { $doc.=$_; }
1836     close(D);
1837     print {$transcript} "Sending $description in separate message.\n";
1838     &sendmailmessage(<<END.$doc,$replyto);
1839 From: $gMaintainerEmail ($gProject $gBug Tracking System)
1840 To: $replyto
1841 Subject: $gProject $gBug help: $description
1842 References: $header{'message-id'}
1843 In-Reply-To: $header{'message-id'}
1844 Message-ID: <handler.s.$nn.help.$midix\@$gEmailDomain>
1845 Precedence: bulk
1846 X-$gProject-PR-Message: doc-text $relpath
1847
1848 END
1849     $ok++;
1850 }
1851
1852 sub sendlynxdocraw {
1853     my ($relpath,$description) = @_;
1854     $doc='';
1855     open(L,"lynx -nolist -dump http://$gCGIDomain/\Q$relpath\E 2>&1 |") || die "fork for lynx: $!";
1856     while(<L>) { $doc.=$_; }
1857     $!=0; close(L);
1858     if ($? == 255 && $doc =~ m/^\n*lynx: Can\'t access start file/) {
1859         print {$transcript} "Information ($description) is not available -\n".
1860              "perhaps the $gBug does not exist or is not on the WWW yet.\n";
1861          $ok++;
1862     } elsif ($?) {
1863         print {$transcript} "Error getting $description (code $? $!):\n$doc\n";
1864     } else {
1865         print {$transcript} "Sending $description.\n";
1866         &sendmailmessage(<<END.$doc,$replyto);
1867 From: $gMaintainerEmail ($gProject $gBug Tracking System)
1868 To: $replyto
1869 Subject: $gProject $gBugs information: $description
1870 References: $header{'message-id'}
1871 In-Reply-To: $header{'message-id'}
1872 Message-ID: <handler.s.$nn.info.$midix\@$gEmailDomain>
1873 Precedence: bulk
1874 X-$gProject-PR-Message: doc-html $relpath
1875
1876 END
1877          $ok++;
1878     }
1879 }
1880
1881
1882 sub sendinfo {
1883     my ($wherefrom,$path,$description) = @_;
1884     if ($wherefrom eq "ftp.d.o") {
1885       $doc = `lynx -nolist -dump http://ftp.debian.org/debian/indices/$path.gz 2>&1 | gunzip -cf` or die "fork for lynx/gunzip: $!";
1886       $! = 0;
1887       if ($? == 255 && $doc =~ m/^\n*lynx: Can\'t access start file/) {
1888           print {$transcript} "$description is not available.\n";
1889           $ok++; return;
1890       } elsif ($?) {
1891           print {$transcript} "Error getting $description (code $? $!):\n$doc\n";
1892           return;
1893       }
1894     } elsif ($wherefrom eq "local") {
1895       open P, "$path";
1896       $doc = do { local $/; <P> };
1897       close P;
1898     } else {
1899       print {$transcript} "internal errror: info files location unknown.\n";
1900       $ok++; return;
1901     }
1902     print {$transcript} "Sending $description.\n";
1903     &sendmailmessage(<<END.$doc,$replyto);
1904 From: $gMaintainerEmail ($gProject $gBug Tracking System)
1905 To: $replyto
1906 Subject: $gProject $gBugs information: $description
1907 References: $header{'message-id'}
1908 In-Reply-To: $header{'message-id'}
1909 Message-ID: <handler.s.$nn.info.$midix\@$gEmailDomain>
1910 Precedence: bulk
1911 X-$gProject-PR-Message: getinfo
1912
1913 $description follows:
1914
1915 END
1916     $ok++;
1917     print {$transcript} "\n";
1918 }