add listmaster templates

[lib.git] / templates / listmaster / debian-moreinfo

diff --git a/templates/listmaster/debian-moreinfo b/templates/listmaster/debian-moreinfo
new file mode 100644 (file)
index 0000000..825d02e
--- /dev/null
+++ b/templates/listmaster/debian-moreinfo
@@ -0,0 +1,14 @@
+To enable us investigating errors or problems you should provide us
+with more information.
+
+Helpful would be: (we don't need all, provide as much as possible)
+
+ * the IP, 
+ * the Time (including timezone), 
+ * the Message-Id, 
+ * the Adresses you sent from and to, 
+ * maybe some more things that could be related with that problem.
+
+We maintain a system with more than 150000 subscribers which gets
+and sends a lot more than 1000000 Mails a day, without that 
+information we have no chance to find out what went wrong.