]> git.donarmstrong.com Git - lib.git/blobdiff - templates/email/debian-moreinfo
copy stuff to email from listmaster and debbugs directories
[lib.git] / templates / email / debian-moreinfo
diff --git a/templates/email/debian-moreinfo b/templates/email/debian-moreinfo
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index 0000000..e7b6c4c
--- /dev/null
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+To enable us to investigate errors or problems you should provide us
+with the following information (or as much of it as possible):
+
+ * the IP, 
+ * the Time (including timezone), 
+ * the Message-Id, 
+ * the Adresses you sent from and to, 
+ * anything else that you think would help
+
+We maintain a system with more than 150,000 subscribers which receives
+and sends more than 1,000,000 mails a day. Without the information
+above we have little chance of finding out what went wrong.