1 To enable us investigating errors or problems you should provide us
4 Helpful would be: (we don't need all, provide as much as possible)
7 * the Time (including timezone),
9 * the Adresses you sent from and to,
10 * maybe some more things that could be related with that problem.
12 We maintain a system with more than 150000 subscribers which gets
13 and sends a lot more than 1000000 Mails a day, without that
14 information we have no chance to find out what went wrong.