-If you're using Windows to flash your keyboard, and you are running into issues, check the Device Manager. If you see an "Unknown Device" when the keyboard is in "bootloader mode", then you may have a driver issue.
+Issues encountered when flashing keyboards on Windows are most often due to having the wrong drivers installed for the bootloader.
+
+Re-running the installation script for MSYS2 may help (eg run `util/qmk_install.sh` from MSYS2/WSL) or reinstalling the QMK Toolbox may fix the issue. Alternatively, you can download and run the [`qmk_driver_installer`](https://github.com/qmk/qmk_driver_installer) package.
+
+If that doesn't work, then you may need to grab the [Zadig Utility](https://zadig.akeo.ie/). Download this, and run it on the system. Then, you will need to reset your board into bootloader mode. After that, locate the device in question. If the device doesn't show up in the list (or nothing shows up in the list), you may need to enable the `List all devices` option in the `Options` menu.