To enable us investigating errors or problems you should provide us with more information. Helpful would be: (we don't need all, provide as much as possible) * the IP, * the Time (including timezone), * the Message-Id, * the Adresses you sent from and to, * maybe some more things that could be related with that problem. We maintain a system with more than 150000 subscribers which gets and sends a lot more than 1000000 Mails a day, without that information we have no chance to find out what went wrong.