# -*- mode: snippet -*- # name: debbugs_moreinfo # key: debbugs_moreinfo # -- Because we receive and send a large amount of mail, we need more information before we can figure out what actually happened to your message. Could you please provide us with the following information (or as much of it as possible): * the IP, * the Time (including timezone), * the Message-Id, * the Addresses you sent from and to, * anything else that you think would help Without that information, it's almost impossible for us to figure out what went wrong.