Updated FAQ (markdown)

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+++ b/FAQ.md
@@ -1,17 +1,26 @@
 # Degug Console
-## 'hid_listen' can't find device
+## hid_listen can't find device
 When debug console of your device is not ready you will see like this:
 
     Waiting for device:.........
 
-once the device is pluged in then 'hid_listen' finds it you will get this message:
+once the device is pluged in then *hid_listen* finds it you will get this message:
 
     Waiting for new device:.........................
     Listening:
 
-Check these if you can't get this 'Listening:' message:
-- build with `CONSOLE_ENABLE=yes` in Makefile
+Check if you can't get this 'Listening:' message:
+- build with `CONSOLE_ENABLE=yes` in **Makefile**.
 
+## Can't get message from console
+Check:
+- the device is connected to *hid_listen*. See above.
+- push **LShift+RShift+d** to enable debug. See [Magic Commands](https://github.com/tmk/tmk_keyboard#magic-commands).
+- `debug_enable=yes` Usually in `matrix_init()` in **matrix.c**.
+- try using 'print' function instead of debug print. See **common/print.h**.
+- Disconnect other devices with console function. See [Issue #97](https://github.com/tmk/tmk_keyboard/issues/97).
+
+***
 
 # NKRO