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diff --git a/templates/improper_owner_mail.txt b/templates/improper_owner_mail.txt
index 5ed8f76..75a23fa 100644
--- a/templates/improper_owner_mail.txt
+++ b/templates/improper_owner_mail.txt
@@ -1,28 +1,35 @@
-You've misdirected an email to owner@bugs.debian.org or one of the                                                                                             
-aliases that points to it.  This email address is only for reporting                                                                                           
-problems with the Debian bug tracking system itself, including reports                                                                                         
-of spam that is archived in the Debian bug tracking system.                                                                                                    
-                                                                                                                                                               
-For general information on Debian, see: http://www.debian.org/                                                                                                 
-                                                                                                                                                               
-To discuss things without submitting a specific bug, please use                                                                                                
-an appropriate mailing list such as debian-user@lists.debian.org .                                                                                             
-For a list of Debian mailing lists, see: http://lists.debian.org/                                                                                              
-                                                                                                                                                               
-To contact the maintainer of package foobar, send email to                                                                                                     
-foobar@packages.debian.org .                                                                                                                                   
-                                                                                                                                                               
-To report a new bug please follow the instructions on                                                                                                          
-http://www.debian.org/Bugs/Reporting to submit a bug report.  The                                                                                              
-reportbug command is the recommended way.  If you don't know what                                                                                              
-package to report the bug on, use your best guess or report it to an                                                                                           
-appropriate pseudo-package.                                                                                                                                    
-                                                                                                                                                               
-To send information about an existing bug 123, send email to                                                                                                   
-123@bugs.debian.org .  To send to the submitter of 123, use                                                                                                    
-123-submitter@bugs.debian.org .  If the bug is archived (closed for 28                                                                                         
-days with no new information) you need to request to                                                                                                           
-owner@bugs.debian.org to unarchive the bug.                                                                                                                    
-                                                                                                                                                               
-http://www.debian.org/Bugs/ can be used to search the Debian bug                                                                                               
-database by various criteria.                                                                                                                                  
+You've misdirected an email to owner@bugs.debian.org or one of the
+aliases that points to it.  This email address is only for reporting
+problems with the Debian bug tracking system itself, including reports
+of spam that is archived in the Debian bug tracking system.
+
+For general information on Debian, see: http://www.debian.org/ 
+
+To discuss things without submitting a specific bug, please use 
+an appropriate mailing list such as debian-user@lists.debian.org .
+For a list of Debian mailing lists, see: http://lists.debian.org/
+
+To contact the maintainer of package foobar, send email to
+foobar@packages.debian.org .
+
+To report a new bug please follow the instructions on
+http://www.debian.org/Bugs/Reporting to submit a bug report.  The
+reportbug command is the recommended way.  If you don't know what
+package to report the bug on, use your best guess or report it to an
+appropriate pseudo-package.
+
+To send information about an existing bug 123, send email to
+123@bugs.debian.org .  To send to the submitter of 123, use
+123-submitter@bugs.debian.org .  If the bug is archived (closed for 28
+days with no new information) you need to request to
+owner@bugs.debian.org to unarchive the bug.
+
+http://www.debian.org/Bugs/ can be used to search the Debian bug
+database by various criteria.
+
+If you are trying to unsubscribe, view the headers of the mail that
+was sent you and follow the unsubscription information there. In the
+cases where you are the submitter of a bug, there is no unsubscription
+information, and you need to use the control interface to change the
+submitter or send a mail to -done to close your bug. See the
+documentation above for information on how to do that.