1 ############################################################################
2 # Tags that come from configuration data #
3 ############################################################################
5 Tag Config Field Variable
6 ----------------------- ----------------------- ----------------------------
7 OWNER_EMAIL Owner Email Globals->owner-email
8 OWNER_NAME Owner Name Globals->owner-name
9 LONG_NAME Long Name Globals->project-long
10 SHORT_NAME Short Name Globals->project-short
12 ############################################################################
13 # Tags that come from processing the email/doing what wants to be done #
14 ############################################################################
16 ----------------------- ----------------------------------------------------
17 REPLY_TO Person who sent the email being processed
19 MESSAGE_ID ID of email being processed
20 MESSAGE_BODY Body of the message being processed
21 MESSAGE_DATE Date of message being processed
22 MESSAGE_SUBJECT Subject of message being processed
23 MESSAGE_DATA Location for what ever data is being generated (normally services script)
26 ############################################################################
27 # Tags that draw data out from the various fields of the bug Record #
28 ############################################################################
30 ----------------------- ----------------------------------------------------
31 BUG_ORIGINATOR Record->originator
33 BUG_SUBJECT Record->subject
34 BUG_MSGID Record->msgid
35 BUG_PACKAGE Record->package
36 BUG_KEYWORDS Record->keywords
38 BUG_FORWARDED Record->forwarded
39 BUG_MERGEDWITH Record->mergedwith
40 BUG_SEVERITY Record->severity